Your heat pump is an essential part of your home because it provides year-round comfort. But, like any home comfort system, it’s certain to have some issues every now and then.

Let’s review these troubles and how much they might cost to fix, so you’ll have some idea before you call an HVAC technician. Some of the most common heat pump repair problems include:

  • Heat pump won’t turn on
  • Heat pump won’t turn off
  • Heat pump won’t defrost
  • Heat pump won’t cool
  • Heat pump won’t turn on after changing thermostat
  • Heat pump won’t heat

1. Heat Pump Can’t Start

There are lots of reasons why your heat pump won’t turn on, so we suggest checking all of them. Sometimes they are as simple as correcting a thermostat setting or changing your air filter.

Here’s what to check:

  • Is your thermostat on the proper setting? If you want air conditioning, make sure it’s set to “cool,” “auto” and that your setting is lower than the current temperature. If you want heating, it should be set to “heat,” “auto” and your setting should be higher than the current temperature. If you use a programmable thermostat, put in new the batteries if the screen looks jumbled or blank.
  • Has the circuit breaker been tripped? Your heat pump won’t be able to turn on if it does not have power. Reset the appropriate breaker if it’s facing the outside of the electrical panel.
  • Is the air filter clogged? A dirty air filter is problematic for your heat pump. If you can’t see light through it, it’s time to replace it.

If these steps don’t correct the problem, you’ll need to contact a heating and cooling company like Cytech Heating & Cooling L.C..

Estimated Repair Cost

This issue can be complicated, so how much it costs to fix it will depend on what’s wrong.

2. Heat Pump Stays On Constantly

If it’s very hot or cold outside, your heat pump may need to run longer than normal to reach your desired temperature.

If the weather is typical, check that your thermostat is set correctly and operating normally. If the fan setting is at “on,” the blower motor on your air handler will go 24/7. So, it’ll sound like your heat pump is running all the time. Constantly running the blower can keep humidity levels in check, but it’ll also drive up your electrical bills.

If your thermostat is set correctly, there are several other issues that could be causing your heat pump to run all the time. They include:

  • A new thermostat that isn’t compatible with your heat pump.
  • A malfunctioning compressor contactor, which controls the flow of electricity.
  • Leaky ductwork.

Estimated Repair Cost

This can be related to a few issues, so your heat pump repair cost will depend on the problem and how elaborate it is.

3. Heat Pump Can’t Remove Ice Buildup

Every now and then during cold weather, your heat pump will briefly go into cooling mode. This will melt light frost and ice that normally accumulates on the coils. A heat pump that becomes heavily iced over may have difficulty heating your home or shut down completely.

Here are a few reasons why this might be taking place:

  • Your heat pump doesn’t have enough airflow because it’s obstructed by snow, bushes or yard debris.
  • Your gutters are dripping water on top of your heat pump, causing an icy buildup.
  • A part is not working, which may consist of the reversing valve, relays, controls or sensors.
  • The outdoor fan motor is damaged, dying or dead.
  • Your heat pump has a refrigerant leak. This is likely if you’re hearing bubbling or hissing noises. Or if you notice a sweet, formaldehyde-like odor around the outdoor unit.

Estimated Repair Cost

Like we mentioned before, there are many reasons why your heat pump won’t defrost. But here are a number estimated costs for some of these issues. Keep in mind your cost may vary based on your heat pump brand, model and the severity of the problem.

  • Replace reversing valve: $200–$600
  • Replace outdoor fan motor: $250–$650
  • Repair refrigerant leak: Depends on the kind of refrigerant your heat pump uses. R-22 Freon is more expensive since it’s no longer being manufactured.

4. Heat Pump Isn’t Cooling

Just like a heat pump that won’t turn on, a heat pump that won’t cool can be linked to many troubles. We recommend checking for:

  • Correct thermostat settings
  • Tripped circuit breakers
  • A dirty air filter
  • Ice on your heat pump

If there’s nothing faulty with your thermostat, circuit breakers or air filter, you’ll need help from an HVAC technician to identify a problem with your ductwork or an iced-over heat pump. Like we discussed earlier, a heat pump that won’t defrost might have a problem with its reversing valve, outdoor fan motor or a refrigerant leak.

Estimated Repair Costs

These repair costs are estimates. Your total charge may vary based on your heat pump brand, model and the scope of the problem.

  • Replace reversing valve: $200–$600
  • Replace outdoor fan motor: $250–$650
  • Repair refrigerant leak: Depends on the kind of refrigerant your heat pump uses. R-22 Freon is pricier since it’s no longer being produced.
  • Seal leaky ductwork: Depends on house size.

5. Heat Pump Malfunctions After Upgrading the Thermostat

If your heat pump won’t turn on after switching the thermostat, the problem is probably tied to your new thermostat. While you can use just about any thermostat with a furnace, the same isn’t true for heat pumps, especially if you have backup or emergency heating.

You can check your new thermostat by changing the fan mode to “on.” If you don’t hear the blower motor start in your air handler, there’s probably an issue with the thermostat.

A couple other typical thermostat problems include:

  • Wiring was done wrong.
  • Thermostat isn’t communicating with heat pump.
  • Thermostat is in emergency heat mode, which requires a reset.

It’s wise to have a heating and cooling professional recommend a thermostat and expertly install it. That way, you’ll avoid any compatibility or wiring problems.

Estimated Repair Costs

The cost of professional thermostat installation depends considerably on what kind of thermostat you want. While programmable thermostats are less expensive, they lack the sophisticated features and convenience of a smart thermostat.

6. Heat Pump Isn’t Generating Heat

A heat pump that won’t heat is connected to similar problems with a heat pump that won’t cool. We suggest checking for:

  • Appropriate thermostat settings
  • Tripped circuit breakers
  • A dirty air filter
  • Ice on your heat pump

An icy heat pump or leaky ductwork will require the help of an HVAC technician. Ductwork is tricky to reach since it’s found behind walls and several issues can cause your heat pump to ice over.

Estimated Repair Costs

These repair costs are estimates. Your total cost may vary based on your heat pump brand, model and the level of the concern.

  • Replace reversing valve: $200–$600
  • Replace outdoor fan motor: $250–$650
  • Repair refrigerant leak: Depends on the kind of refrigerant your heat pump uses. R-22 Freon is more expensive since it’s no longer being produced.
  • Seal leaky ductwork: Depends on house size.

Fix All Heat Pump Problems Quickly and Affordably with Help from Local Experts

Dealing with a malfunctioning heat pump can be frustrating, but not when you get in touch with Cytech Heating & Cooling L.C.. Our professionals have been providing the quality, affordable heat pump repair McAllen homeowners have depended on since 1991. Contact us at 956-553-3265 to get your free estimate now.

Average repair costs are sourced from Fixr, which compiles estimates based on nationwide averages.