"I want to thank you for your prompt and courteous response to the problem my wife and I were having with our air conditioning unit. You responded to our needs when we had been let down by other firms. You stuck by your quote and only charged us for the overtime call and a small amount of freon. You went to a service at my 75 year old mother's house and repaired a minor problem where as others would probably have told her she needed a new compressor. The only problem I have is that I would not call you first. Please rest assured you will by my air conditioning repair company for my home as well as my business in Sharyland."